EXPERT ADVICE AND SUPPORT
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For optimal maintenance, it's recommended to have your carpets professionally cleaned every 12 to 18 months. However, high-traffic areas might benefit from more frequent cleaning, perhaps every 6 to 12 months.
Yes, our cleaning products are non-toxic and safe for both pets and children. We use eco-friendly solutions that effectively clean while being gentle on your loved ones.
The duration varies based on the size of the area being cleaned and the extent of soiling. Generally, it can take anywhere from 20 minutes to an hour per room.
Drying times vary depending on factors like humidity and airflow. Typically, carpets can take anywhere from 6 to 12 hours to dry completely.
No, our cleaning process effectively removes dirt and residue, ensuring your carpets stay cleaner for longer. Our methods are designed to leave no sticky residues behind.
While we can successfully remove many stains, some might be more challenging. Factors like the type of stain, its age, and previous cleaning attempts can affect the removal process.
Yes, we can move light furniture as part of our service. However, to ensure efficiency, we request that any heavy or delicate items be moved prior to our arrival.
Absolutely! Professional cleaning not only revitalises your carpets but also extends their lifespan. It helps maintain a healthier indoor environment by removing allergens and bacteria.
We use a hot water extraction method (also known as steam cleaning), which is recommended by leading carpet manufacturers for its effectiveness in deep cleaning and sanitisation.
Yes, we stand behind the quality of our work. If you're not satisfied, we'll address any concerns to ensure you're happy with the results.