Prestige Carpet Cleaning Peterlee

FAQS

EXPERT ADVICE AND SUPPORT

How often should I have my carpets professionally cleaned?

For optimal maintenance, it's recommended to have your carpets professionally cleaned every 12 to 18 months. However, high-traffic areas might benefit from more frequent cleaning, perhaps every 6 to 12 months.

Are your cleaning products safe for pets and children?

Yes, our cleaning products are non-toxic and safe for both pets and children. We use eco-friendly solutions that effectively clean while being gentle on your loved ones.

How long does the carpet cleaning process take?

The duration varies based on the size of the area being cleaned and the extent of soiling. Generally, it can take anywhere from 20 minutes to an hour per room.

How long does it take for the carpets to dry after cleaning?

Drying times vary depending on factors like humidity and airflow. Typically, carpets can take anywhere from 6 to 12 hours to dry completely.

Will cleaning my carpets make them get dirty faster?

No, our cleaning process effectively removes dirt and residue, ensuring your carpets stay cleaner for longer. Our methods are designed to leave no sticky residues behind.

an you remove all stains from my carpet?

While we can successfully remove many stains, some might be more challenging. Factors like the type of stain, its age, and previous cleaning attempts can affect the removal process.

Do you offer financing or payment plans for construction services?

Yes, we can move light furniture as part of our service. However, to ensure efficiency, we request that any heavy or delicate items be moved prior to our arrival.

Is professional carpet cleaning worth the cost?

Absolutely! Professional cleaning not only revitalises your carpets but also extends their lifespan. It helps maintain a healthier indoor environment by removing allergens and bacteria.

What cleaning method do you use?

We use a hot water extraction method (also known as steam cleaning), which is recommended by leading carpet manufacturers for its effectiveness in deep cleaning and sanitisation.

Do you offer any guarantees on your carpet cleaning services?

Yes, we stand behind the quality of our work. If you're not satisfied, we'll address any concerns to ensure you're happy with the results.

Have more questions? Talk to an expert.